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Diana Dussan Headshot Smiling

Hi, I'm Diana and 
I see learning 
differently.

Good Training Feels Human. Great Training Delivers Business Impact. I Think The Best Training Does Both.​

As a former entrepreneur who bootstrapped a startup to Whole Foods and H-E-B, I understand P&L pressure, tight timelines, and the need to prove ROI. As a former educator and instructional designer grounded in learning science, I know that behavior change only happens when we meet people where they are and design with genuine empathy.

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I design scenario-based eLearning, interactive simulations, impactful job aids, and corporate training that transforms complex concepts into performance outcomes. I take dense technical content—clinical protocols, regulatory requirements, unfamiliar systems—and make it engaging, accessible, and memorable.

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What I've Accomplished
  • Gamified Behavioral Health eLearning Course translating clinical protocols into engaging patient education and provider training

  • Organization-Wide Foreign Language Curriculum Redesign achieving record-breaking learning outcomes across K-9 Spanish language education

  • Consumer Education Strategy for Whole Foods Market nonprofit developing first-ever cohesive messaging framework and multimedia content library

  • Startup Go-to-Market Strategy scaling world-first CPG product to nationwide retail distribution (Whole Foods, H-E-B) in 8 months with lean team and limited capital

  • FDA-Compliant Manufacturing Documentation creating comprehensive HACCP plans, GMP protocols, SOPs, and safety procedures for CPG food startup

  • Internal and External Training Materials for employees, retail partners, distributors, and investors

  • Career Transition Strategy, Consulting, and Content Development securing Fortune 500 placements for C-suite professionals

  • EdTech STEM eLearning Startup Curriculum Design and Content Development making science irresistible people of all ages 

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What Sets Me Apart
  • Spatial Systems Thinking: I visualize how solutions cascade through engagement, retention, and performance before building anything—solving root causes, not just symptoms.

  • Business Acumen: Former entrepreneur who bootstrapped a startup to nationwide distribution. I understand P&L pressure, tight timelines, and the need to prove ROI

  • AI-Enhanced Workflows: Leverage cutting-edge GenAI (ChatGPT, Claude, Midjourney) to accelerate development and reduce costs without sacrificing quality.

  • Accessibility First: WCAG 2.1 and Section 508 compliance built in from day one—ensuring your training reaches every learner

  • Global Perspective: Lived on 5 continents, fluent in Spanish and Turkish. I design for diverse audiences and understand how culture impacts learning.

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What I Build

✓ Scenario-Based eLearning & Branching Simulations
✓ Microlearning Libraries & Knowledge Reinforcement
✓ Onboarding Programs & New Hire Training
✓ Compliance Training That Actually Engages
✓ Video Tutorials & Screencasts
✓ Job Aids & Performance Support Tools
✓ Interactive Assessments & Knowledge Checks

✓ Technical Writing (User Manuals, API Docs, User Manuals, Release Notes) - See Technical Writing Portfolio 

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Built with: Articulate 360 | Adobe Creative Suite | AI Tools | SCORM/xAPI | Full Accessibility Compliance

 
My Background
  • 6+ years instructional design across corporate, startup, EdTech, K-12

  • 15+ years content development making complex ideas accessible

  • Postgraduate Certificate Instructional Design & Technology, University of Maryland

  • BAAS, Organizational Leadership and Social Wellness & Community

  • AA, Business Administration + 30 credits in Graphic Design + Culinary Arts Certification 

  • Former Founder Award-winning CPG startup (Shark Tank Season 12 invite, Robert Downey Jr. fan!)

  • Insatiably Curious, Continuous Learner reading medical journals for fun, learning Italian, exploring emerging tech

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